Help center
Where to ask about products, orders, delivery and returns.
Information to include
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Returns
Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 3010 Park St, Paso Robles, California, 93446, United States.
Customer support
Email: support@helinoxskc.shop
Phone: 415-745-9994
Support availability: Weekdays 9 AM to 5 PM
Business information
Legal operator: helinoxskc
Business address: 3010 Park St, Paso Robles, California, 93446, United States
Storefront: helinoxskc.shop
Store operator
Helinox is an online store operated by helinoxskc. The official storefront is helinoxskc.shop.